Do you specialize in children's clothing?
Yes. Nougala focuses on stylish, comfortable, and practical clothing designed especially for babies, toddlers, and children.
How long does delivery take?
Orders are processed within 1–3 business days. Delivery generally takes between 5 and 15 business days depending on the destination.
How can I track my order?
Once your package ships, you'll receive an email with a tracking number. Tracking information usually becomes active within 24–72 hours.
Can I cancel my order?
Orders may be cancelled before they enter processing. If your order has already been prepared for shipment, cancellation may no longer be possible.
What if my item arrives damaged?
Please contact us within 48 hours of delivery and include clear photos of the item and packaging. We'll work quickly to find the best solution.
Do you ship internationally?
Yes. We deliver to many countries worldwide.
Can I change my shipping address?
If your order has not yet been processed, we can usually update the address. Contact us as soon as possible after placing your order.
How do I contact customer support?
You can reach us anytime by emailing nougala@outlook.com or calling +39 376 205 3848 during business hours.